DIEVAS · AFTER-SALES SUPPORT
Warranty
& Service.
Two-Year International Warranty.
Full Dievas warranty support for watches purchased directly from Dievas or an authorised Dievas retailer.
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Two years, worldwide.
Your Dievas watch is backed by a two-year international warranty, starting on the day you receive it.
Watches purchased directly from Dievas and through authorised Dievas retailers are eligible for full Dievas warranty support.
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Where to begin.
Purchased directly from Dievas
Please contact Dievas as your first point of contact.
Purchased from an authorised retailer
Please contact the authorised Dievas retailer you bought from first.
Customers worldwide may also contact Dievas to arrange sending their watch to us for assessment and service. Please contact us before shipping so that we can provide the appropriate instructions.
Shipping costs
Customers are responsible for all shipping costs, including sending their watch to Dievas and the return shipment after service.
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Tell us about your watch.
To help us understand your request, please share the following information where available:
- Your watch model and a description of the issue.
- Your order details or purchase receipt and warranty-card information.
- The date you received the watch and your current country.
- Photos or a short video showing the issue, if helpful.